Terms & Conditions

GOLF TEE TIMES

Once offer of tee times has been made, we require your confirmation/acceptance by return along with your method of payment.

PAYMENT

On confirmation of tee times, a minimum non refundable 100 EUROS deposit must be made by credit card OR 50% of the price which ever is the highest. No tee times are confirmed unless this deposit is received.

Final payment can be made locally here in resort in EUROS or by bank transfer to our bank account here in Tenerife. (6 weeks before first round) or by credit card. (Visa, visa electron, mastercard/eurocard or maestro)
Please note a 3% admin charge will apply to final balance payments made by credit card- this fee does not apply to initial deposits. )
ANY OTHER PAYMENT TERMS ARE BY ARRANGEMENT ONLY:

CANCELLATIONS

Notice of cancellations must be made in writing to the company. & acknowledged by ourselves.
Deposits are not refundable (only at the discretion of Tenerife Golf Services)

ALL CANCELLATIONS CARRY A MINIMUM 10% ADMINISTRATION FEE.

Cancellations made 28 DAYS OR LESS prior to first tee time 100% cancellation fee will apply.
Any refunds given due to medical illness are made at the discretion of SOUTH TENERIFE GOLF SERVICES S.L.

DRESS CODE

Smart shorts or trousers may be worn. All T-shirts must have collars on them.
Golf shoes or trainers with sox. (NO METAL SPIKES PLEASE).

CHANGES

Tee times missed due to poor weather conditions are handled on an individual basis by each course and are not the responsibility of South Tenerife Golf Services S.L. In most cases the courses will work to re-schedule your round. If re-scheduling is not possible, S. Tenerife Golf Services S.L. has the discretion to authorise a refund.

Tee times missed for any other reason INCLUDING flight delays, are the sole responsibility of the individual and are not the responsibility of the golf course or SOUTH TENERIFE GOLF SERVICES S.L. This is particularly important when clients reserve tee times on DAY OF ARRIVAL.

RAIN

On arrival at the course, if conditions are un-playable due to heavy rainfall, clients are to re-schedule direct with the golf course reception staff, then inform our office & we will re-issue golf vouchers accordingly. If clients begin to play no refunds will be given: this is at the sole discretion of each golf course.

IF THE CLIENT DOES NOT REPORT TO THE GOLF COURSE OR CONTACT OUR OFFICE ON THE DAY OF PLAY – NO REFUNDS CAN BE GIVEN.


GENERAL/HANDICAPS

Handicap: MEN: max 28 LADIES: 36.

Our agency does not require to see your handicap certificate but all players must be able to play to the handicaps above.

If you are in possession of a handicap certificate we recommend you carry this with you as it could be asked for at any time on the golf course. ( All courses have marshalls)

Clients must report at least 30 mins before their designated tee off time.
All courses have a “no metal spike” policy, although most courses have the facility to change to soft spikes at a small extra charge.

PLEASE NOTE

We cannot honour "special offers" that any golf courses may advertise at any time - as these do not always apply to our agency.